1. Introduction
MediaMeta ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI media processing platform (the "Service").
We comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws. By using our Service, you consent to the practices described in this policy.
2. Data We Collect
2.1 Information You Provide
- Account data: Name, email address, and password when you create an account.
- Profile data: Company name, role, and preferences you provide.
- Content: Images, videos, audio files, and text you upload for processing.
- Communication: Messages you send via contact forms or support channels.
2.2 Information Collected Automatically
- Usage data: IP address, browser type, device information, pages visited, and timestamps.
- Analytics: Aggregate usage statistics to improve our Service.
3. How We Use Your Data
- To provide, operate, and maintain the Service
- To process your media files and deliver AI-powered results
- To create and manage your account
- To send service updates, security alerts, and support messages
- To respond to your comments, questions, and customer service requests
- To monitor and analyze trends, usage, and activities in connection with our Service
- To detect, prevent, and address technical issues, fraud, or security violations
4. Data Sharing
We do not sell your personal data. We may share your information with:
- Service providers: Cloud hosting, analytics, and payment processors bound by confidentiality obligations.
- Legal authorities: When required by law, court order, or to protect our rights and safety.
- Business transfers: In connection with a merger, acquisition, or asset sale.
5. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings. We use:
- Essential cookies: Required for the Service to function.
- Analytics cookies: Help us understand how visitors use our site.
- Preference cookies: Remember your settings and preferences.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your data ("right to be forgotten").
- Restriction: Request limitation of data processing.
- Portability: Receive your data in a machine-readable format.
- Objection: Object to certain processing activities.
- Withdraw consent: Withdraw consent at any time.
To exercise these rights, contact us at privacy@mediameta.ai.
7. Data Security
We implement industry-standard security measures including SSL encryption, secure data centers, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We retain your data only as long as necessary to provide the Service and comply with legal obligations. Processed media files are automatically deleted after 30 days unless you choose to save them.