Products Solutions Pricing Company
Legal

Terms of Service

Last updated: January 15, 2025

1. Acceptance of Terms

By accessing or using the MediaMeta platform and services (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. The Service

MediaMeta provides an AI-powered media processing platform that includes image enhancement, video processing, audio intelligence, metadata cleaning, batch automation, AI content creation, digital human video generation, short drama ad creation, and search engine optimization tools.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice of significant changes.

3. User Accounts

  • You must be at least 13 years old to use the Service. Users under 18 require parental consent.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.
  • You must provide accurate and complete information when creating your account.
  • One person or entity may not maintain multiple free accounts.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any local, state, or international law.
  • Upload content that infringes on intellectual property rights, privacy rights, or other proprietary rights.
  • Upload malware, viruses, or any malicious code.
  • Attempt to reverse engineer, decompile, or disassemble any part of the Service.
  • Use the Service to create deepfakes or misleading content intended to deceive or harm others.
  • Resell or redistribute the Service without authorization.
  • Use automated systems (bots, scrapers) to access the Service in a way that exceeds authorized usage.

5. Intellectual Property

5.1 Our Rights

The Service, including its software, design, features, and underlying technology, is owned by MediaMeta and protected by intellectual property laws.

5.2 Your Content

You retain ownership of content you upload to the Service. By uploading content, you grant MediaMeta a limited license to process your content solely to provide the Service to you.

5.3 Processed Output

You own the output generated from your content, subject to your compliance with these Terms. You are responsible for ensuring you have the rights to uploaded content and for the use of processed output.

6. Payment & Billing

  • Paid plans are billed in advance on a monthly or annual basis.
  • All fees are non-refundable except where required by law.
  • You can upgrade, downgrade, or cancel your subscription at any time. Changes take effect at the next billing cycle.
  • We may change pricing with at least 30 days' notice before the renewal date.
  • Taxes are added where applicable based on your billing location.

7. Termination

You may terminate your account at any time through your account settings. We may suspend or terminate your access to the Service if you violate these Terms or engage in conduct harmful to MediaMeta or other users.

Upon termination, your right to use the Service ceases immediately. We may retain your data for a reasonable period to comply with legal obligations before permanent deletion.

8. Disclaimer & Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or secure.

To the maximum extent permitted by law, MediaMeta shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the Service.

Our total liability for any claim arising from the Service shall not exceed the amount you paid in the 12 months preceding the claim.

9. Contact Us

If you have questions about these Terms, please contact:

Legal Department

Email: legal@mediameta.ai

Address: MediaMeta Inc., 100 Market Street, San Francisco, CA 94105

These Terms are governed by the laws of the State of California, USA. Any disputes shall be resolved in the courts of San Francisco County, California.

Coming soon — stay tuned!